Privacy Policy

We care about your privacy

Your privacy is important to us at Al-Mithaq. We respect your privacy regarding any information we may collect from you across our website.

What Data We Collect

We collect information in various ways to enhance your experience and ensure that our services are both personalized and optimized.

Personal Information You Provide

  • When you sign up for our services, we may ask for information such as your name, email address, phone number, and physical address.
  • If you participate in interactive features, we may collect content you share, including photographs, videos, or personal stories.
  • We may collect additional details if you participate in surveys, promotions, or contests.

Information Automatically Collected When You Use Our Services

  • Device and Usage Information: We collect data about the devices you use, such as type, operating system, and language preferences.
  • IP Address and Location Data: We use your IP address to deliver location-based services.
  • Browsing Behavior: We track how you interact with our website to improve our content.

Information from Third-Party Sources

We may receive information from third parties, such as social media platforms, to enhance your experience.

Cookies and Tracking Technologies

We use cookies to understand user behavior, improve functionality, and remember your preferences.

Types of Cookies: Session cookies (temporary) and persistent cookies (remain until you delete them).

Why We Collect Your Data

Our data collection practices are guided by the principle of providing you with the best possible experience.

To Provide and Improve Our Services

  • We use your data to deliver personalized services and make improvements based on your feedback.
  • Our goal is to ensure our platform remains relevant and valuable to you.

To Communicate with You

  • We send updates about our services and important security alerts.
  • With your consent, we may send promotional messages, which you can opt out of anytime.

To Ensure Security and Reliability

  • We monitor for suspicious activity and implement strict access controls to keep your data safe.

To Comply with Legal Requirements

We may use your data to comply with legal obligations or defend our rights.

How We Protect Your Data

We take data protection seriously, implementing both technical and organizational safeguards.

Encryption and Secure Storage

  • Your data is encrypted during transmission and securely stored on our servers.
  • Sensitive data is further protected using advanced cryptographic techniques.

Access Controls and Authentication

  • Access is restricted to authorized personnel using multi-factor authentication.

Regular Security Audits and Testing

  • We conduct security audits to stay ahead of emerging threats.
  • We have an incident response plan for data breaches.

Data Minimization and Retention

We retain only the data we need and securely delete it when no longer required.

Anonymization and Pseudonymization

Where possible, we anonymize your data to minimize privacy risks.

Your Privacy Choices and Rights

We give you control over your personal information with the following options:

  • Access and Update: Update your information anytime through your account.
  • Privacy Settings: Manage how your data is used with our privacy tools.
  • Request Deletion: Submit a request to delete or restrict your data.
  • Opt Out: Unsubscribe from marketing communications easily.
  • Withdraw Consent: You can withdraw your consent at any time.